Mobile workforce tracking
Mobile workforce tracking – employees can be tracked via smartphone GPS and managed through the NETPLUS mobile app in real time. Beyond vehicles, NETPLUS can track field personnel (e.g. sales reps, field technicians, delivery agents) using a smartphone app. Each mobile worker becomes a trackable unit on the map, enabling managers to monitor work hours, routes, and task completion in real time. The platform’s mobile workforce features improve accountability and coordination, ensuring your distributed teams are as efficient and safe as your vehicles.
Real-Time Employee Location
Field staff can use the NETPLUS mobile app to share their GPS location during work hours. Managers get real-time visibility of all field employees’ locations on the map, just like vehicles. This helps in dispatching the closest worker to a job and verifying on-site attendance.
Task Dispatch & Status
Assign jobs or stops to field employees through the platform. The mobile app delivers these tasks to the worker and allows status updates (en route, completed, etc.). Supervisors can remotely assign and monitor tasks, improving responsiveness to customer requests.
Mobile Forms & Proof of Service
Field workers can capture photos, signatures, or fill checklists in the app as proof of service delivery. For example, a technician can upload a photo of completed work. This data syncs to the platform instantly, providing backoffice visibility into field operations.
Safety and Communication
Two-way communication (chat or notifications) keeps field staff connected to dispatch. The app can also trigger an SOS alert with location if an employee feels unsafe. By analyzing routes and idle time, companies identify opportunities to optimize field productivity and ensure staff safety. Our clients have seen improvements like more calls per day per rep and faster response times thanks to real-time field tracking.
NETPLUS extends fleet management to people in the field, enabling true 360° operational visibility. Organizations achieve better field team punctuality and productivity – for instance, one service company reduced average response time by 30% after implementing our field staff tracker. The mobile app ensures your workforce stays connected, accountable, and efficient on the move.